4* Hotel Hyatt Regency Paris Etoile – Paris, France.
In charge of the MICE Segment – 950 rooms, 35 meeting rooms.

• Administrative management of MICE requests, creation of proposals, contracts and invoices. 
• Application of Hyatt procedures and Hyatt standards.

• Ensure the prosper development of the sales department supporting sales manager in their daily tasks.

• Application of price policy and sales optimization providing an excellent level of customer service in order to reach predetermined goals. 
• Negotiation until the signature of contracts.

Sales & Marketing – Setting up new strategies in order to increase sales.

• Sales development and prospection in France and abroad (Mexico & USA)
• Partnership project with the Bordeaux Wine Museum to promote and sell a selection of Bordeaux wines in Mexico.
• Negotiation of prices and distribution of the brand in bars and restaurants.
• Creation of the new "Cuvée Prestige"​, design / packaging, promotion and communication of this product.
• In charge of digital marketing.

http://www.chateau-la-blancherie.com

5* hotel Le Mas de Pierre on the French Riviera (Relais & Châteaux) - Saint Paul de Vence, France.

• In charge for managing groups from booking to billing.
• Maximize revenue, exceed hotel profit objectives.
• Ensure that events take place as planned, according to the contract specifications.
• In charge of customer satisfaction, from signature of the meeting sales agreement through to the end of the meeting.
• Respond to enquiries from agents/clients by phone and email within time limit and in a professional manner.
• Apply the brand’s quality standards.
• Provide practical solutions adapted to the customer’s imperatives.
• In charge of the development of social media and digital marketing

http://www.lemasdepierre.com

5* hotel Grand Velas All Suites & Spa Resort on the Riviera Maya (The Leading Hotels of the World) – Mexico.

• Customer care, satisfy all customer requests. 
• Complaints management and personalized attention at VIP customers. 
• Liaise closely with Reception, Guest Relations, Reservations, Communications, Bell staff, Conference & Events Sales and Operations Department to ensure that guest queries are handled courteously and efficiently.
• International spa management.

http://www.rivieramaya.grandvelas.com

Byphasse, Cosmetic Company in Barcelona.

• Junior product manager.
• In charge of newsletters and communication.
• Select new packaging for existing products in order to reduce costs, contact with suppliers.
• Participation in the creation of new products (packaging, design, description).
• Advertising and promotion of several products. Participation in all the steps of an advertising campaign.

http://www.byphasse.com/